Barbell Business - Podcast for gym owners by Barbell Shrugged

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Syndication

Tue, 20 October 2015
Defining Your Customer Experience Strategy

This week on BARBELL BUSINESS, we discuss:

  • How you can determine your next customer experience project with the Kano model
  • How you can plot your members’ basic needs and expectations
  • How to determine your SMART goals for your next project
  • What software you can use to manage your next project
  • How to pull knowledge from every aspect of life into your business

Enjoy the show! 

Direct download: Defining_Customer_Experience_Strategy.mp3
Category:CrossFit, business -- posted at: 4:00am PDT